If you are already a Hardware Resources customer, simply call your Customer Service Representative at 1.800.463.0660 and ask to have a web account created. They will provide you with a password.

Simply click the "Opportunity" link on the right of this page. Fill out a short form, and a qualified representative will contact you directly.

We feel that the more products you purchase from Hardware Resources, the more valuable your resource is. However, we only require that the minimum order be $25 or more, not including shipping and handling.

Yes! Order confirmations are sent via email through the email address you specified when you created your account.

If the items ordered are in stock, your order will generally be sent out the same day it is received, using standard shipping. Orders to Alaska and Hawaii use second day air.

You may download a digital PDF version of our catalogs by clicking the "Catalogs" link on the lower right of your screen. If you would prefer a printed catalog, please contact our Customer Service Department at 1.800.463.0660.

Please contact our Customer Service Department at 1.800.463.0660 to request samples.

If you are unhappy with your product, simply call us at 1.800.463.0660 to obtain a Return Authorization. All requests for returns must be made within 30 days of the time of invoicing. We do not accept returns on custom orders, such as drawer boxes.

All damage must be reported immediately. LTL deliveries must have the damage noted on the delivery receipt.

All shortages must be reported immediately. LTL deliveries must have shortages noted on the delivery receipt.

When applicable, a restocking fee of $25 or 10% (whichever is greater) shall be applied.

In addition to the price of your purchases, Hardware Resources will charge you sales tax based on your shipping address and the sales tax rate in effect at the time your order is billed. Hardware Resources will provide an estimated dollar total of your order including tax and any applicable shipping charges at the time you place your order. If the sales tax rate for the state to which your order is being shipped changes before the product is shipped, the rate in effect at the time your order is invoiced will apply. The invoice that Hardware Resources sends to you will include any applicable sales tax. If you have a Sales Tax Exemption Certificate, we must have it on file before shipment occurs to be Exempt.

To be Exempt, you must have a Sales Tax Exemption Certificate for the state to which your order is shipped. If you are drop shipping your order to another state, sales tax will apply. For Example:

• Bill to state: CA / Ship to state: CA = CA Exemption Certificate Required to be exempt.
  
  
• Bill to state: CA / Ship to state: TN = TN Exemption Certificate Required to be exempt
  
  

We will ship your order in the fastest, most economical manner available. If your order meets your prepaid freight limit, you qualify for FREE shipping.

Please Note: Even if you qualify for free shipping, if delivery to your location requires special equipment and/or additional charges from the freight carrier (appointment fees, lift gate fees, residential fees, etc.), you will be billed for those fees.

Overnight shipping is not available via our website. If you need to ship your order overnight, please contact our Customer Service Department directly at 1.800.463.0660.