Login Trouble?

Having trouble logging in to your Customer account?

Try these solutions.

  • The new website no longer uses your Customer Number as the User Name

    Your User Name is the email address assigned to your account. Your password is the same.

    If you are unsure what your email address is, contact Customer Service, 1.800.463.0660

  • Click your browser BACK button and re-enter your User Name and Password. Double check you typed in the correct spelling.

  • Make sure your browser has cookies enabled (see below)

If you still experience difficulty, call Customer Service, 1.800.463.0660

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.


Enabling Cookies

 Internet Explorer 7.x

          1. Start Internet Explorer

          2. Under the Tools menu, click Internet Options

          3. Click the Privacy tab

          4. Click the Advanced button

          5. Put a checkmark in the box for Override Automatic Cookie Handling, put another check mark in the Always accept session cookies box

          6. Click OK

          7. Click OK

          8. Restart Internet Explorer

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Internet Explorer 6.x

          1. Select Internet Options from the Tools menu

          2. Click on the Privacy tab

          3. Click the Default button (or manually slide the bar down to Medium) under Settings. Click OK

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          1. Click on the Tools-menu in Mozilla

          2. Click on the Options... item in the menu - a new window open

          3. Click on the Privacy selection in the left part of the window. (See image below)

          4. Expand the Cookies section

          5. Check the Enable cookies and Accept cookies normally checkboxes

          6. Save changes by clicking Ok.

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Opera 7.x

          1. Click on the Tools menu in Opera

          2. Click on the Preferences... item in the menu - a new window open

          3. Click on the Privacy selection near the bottom left of the window. (See image below)

          4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal cookies" drop-down

          5. Save changes by clicking Ok

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