Frequently Asked Questions

Can I see your products in a showroom?

Yes. Use the Find a Dealer feature to locate showrooms across the country who carry our product. You can also specify our lines of Carved Wood, Moulding, and Functional Hardware through your Designer or Project Contractor.

How do I place an order?

All orders must be placed through a Hardware Resources Dealer. You can search, create a My Ideas list, and share any product with your client, contractor, designer, or Hardware Resources Dealer.

How can I share products I like?

To share with your social network, click on the Pinterest, Facebook, or Twitter icons.

Can I receive a catalog?

You can download a PDF version of our catalog by selecting Catalogs under the menu bar at the top of any page. If you need a printed catalog, check with your local Hardware Resources Dealer.

Can I receive samples of Cabinet Knobs and Pulls I'm considering for my project?

Yes. Hardware Resources offers free samples on most of our popular Knobs and Pulls. Our Free Sample program is a great way to see, feel, and examine a selected knob or pull before buying. Click the “Free Sample” link by a qualifying product and follow the directions.

How secure is my Free Sample order?

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

I need to place an order for Top Knobs or Atlas Homewares items and do not see them on your website.

Orders for Top Knobs or Atlas Homewares products must be placed directly with an authorized Top Knobs or Atlas Homewares Dealer. Find a Top Knobs dealer in your area by visiting If you have a showroom and are interested in becoming a Top Knobs dealer, please call 800-499-9095 or visit Atlas Homewares may be found online at or by calling 818-240-3500, Monday - Friday between 8:30 am - 6:00 pm ET.

How can I become a Hardware Resources Dealer?

You will find everything needed by selecting the Become a Dealer link in the footer near the bottom of this page. You can also send a new dealer inquiry from the Contact page.

I am already a Hardware Resources Dealer, how do I return an item?

Hardware Resources Dealers should contact the Customer Service Department at 800-463-0660 to obtain a Return Authorization.